SMS terms & conditions
OpenDoor Care text messaging.
These terms explain the optional customer-care texts sent by OpenDoor Care.
The program
Scheduling and follow-up texts.
If you give permission during a live call with an OpenDoor Care coordinator, we may text you to confirm or remind you about a voluntary screening appointment, coordinate a callback time, acknowledge a follow-up request, or share a care-navigation status update.
Text messages do not approve benefits or services and do not guarantee eligibility. Participation in the text program is optional and is not required to receive help.
Consent and cost
You choose whether to receive texts.
Message frequency varies based on your requests and appointments. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.
You may withdraw consent at any time by replying STOP. To start receiving messages again, reply START or give permission during a later call.
Help and privacy
Questions or support.
Reply HELP for help or email info@opendoorcareny.com.
We do not sell or share mobile numbers or SMS opt-in information with third parties or affiliates for marketing or promotional purposes. Read our Privacy Policy for more information.
Effective August 19, 2026.